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How long does it take to receive my package?
We ship out all orders within 1–3 working days.
For international orders, delivery times vary by courier and destination: FedEx typically takes about 1 week, while Qxpress can take anywhere from 5–30 working days depending on customs clearance in your country.
Please note that shipping charges shown at checkout may be adjusted for remote or extended delivery areas.
When will I receive my tracking number?
Your tracking number will be sent to you via email within 3 working days (Monday–Friday).
If you have any questions about your order, feel free to email us at [email protected].
Where can I track my order?
Domestic orders:
International orders:
Taxes for international orders
International customers are responsible for any import duties or taxes charged by their local customs authority upon arrival. We recommend checking with your country's customs or tax department in advance to understand what charges may apply.
How do I cancel my order?
You may email us at [email protected] to request a cancellation.
Please note: a 5% payment gateway fee is non-refundable for all cancellations. Once an order has been shipped, it can no longer be cancelled. Please refer to our [Refund & Exchange Policy] for full details.
Questions? Get in touch with us!
Call us: 69705441